Privacy Policy
At WasherRepairSG, accessible from http://localhost:8000, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by WasherRepairSG and how we use it under the Personal Data Protection Act (PDPA) of Singapore.
1. Personal Data We Collect
When you request a repair slot or contact us, we may collect the following personal data to process your booking and dispatch a technician:
- Full Name
- Contact Phone Number / WhatsApp Details
- Installation or Inspection Address (postal code, unit number)
- Email Address
- Washing machine model, brand, and problem descriptions
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our booking and repair service
- Communicate with you, either directly or through our technicians, to confirm slots and send quotes
- Dispatch our certified service technicians to your address
- Send invoices, receipts, and track warranty claims
- Improve and optimize our web experience and customer service
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored securely and is only accessible by authorized staff who need the information to perform repair and admin duties. We do not sell, trade, or transfer your personal data to outside parties, except for essential service delivery partners (such as the technician assigned to your case).
4. Log Files & Cookies
WasherRepairSG follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks. These are not linked to any information that is personally identifiable.
5. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have questions or require more information about our Privacy Policy, do not hesitate to contact us.